Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services
Would you like to create a personalized quote?
Alejandra Palomera
Office Hours
After Hours by Appointment
Address
Hurst, TX 76053-4632
At the corner of Melbourne Rd and Cheryl Ave.
Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services
Would you like to create a personalized quote?
Office Info
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services
Office Info
Simple Insights®
Power outage preparedness tips
Power outage preparedness tips
Learn some power outage preparedness tips, including what do before, during and after it happens.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
What is rental car coverage and how does it work?
What is rental car coverage and how does it work?
Understand your options before getting rental car insurance through a rental car company. Double check whether you’re already covered or if it’s necessary to purchase more coverage.
Social Media
Viewing team member 1 of 8
Estrella Herrera
Office Manager
License #2855333
Hello, my name is Estrella, I joined Alejandra’s amazing State Farm team a few years ago. My responsibility is overseeing and managing the business operations, ensuring that our customers receive the highest level of service and protection for their insurance needs. I have strong passion for helping people, my goal is to ensure that each individual is accurately protected across all aspects of their insurance coverage.
With a comprehensive understanding of the complexities of risk management, at our State Farm Agency I focus in auto insurance, home insurance, life insurance, and business insurance. I am committed to educating and guiding customers through the process, ensuring that they have a thorough understanding of their options and making informed decisions that suit their unique needs.
Viewing team member 2 of 8
Rocio Gonzalez
Commercial/Small Business Ins Rep
License #2603651
I have recently joined the State Farm Agency but I do have experience in the insurance field for almost 9 years now. I am happily married for 16 years now with my husband and partner in crime, Eric. Together we have 5 beautiful children that drive us both crazy, their ages are 18, 17, 13,11 and 7. We are what you would describe as a soccer family. Both my husband and I, along with 3 of my children all play soccer. I am practically running around to get everyone to their games and practices, but wouldn’t have it any other way. I love to work in the insurance industry mostly because I fell in love with it as soon as I started working in the field. I love helping out customers with all their needs and love to have interaction with them. I came to the State Farm Agency when I met Mrs. Ale Palomera at one of my soccer games. She spoke so highly of her agency I had to look into it, I soon discovered I did not have the same feeling she did for my old job. After a lot of consideration I am finally here and ready to assist you in any of your insurance needs. We are located in Hurst TX. Area, outside the North East mall , right next to the subway. Give us a call or feel free to come visit us in person, I am here to help with any Auto Insurance, Home Insurance, Renters Insurance, Life Insurance and business or commercial quotes. I will be honored to have assist you with your insurance needs I am looking forward to having a great relationship with you in the future
Viewing team member 3 of 8
Joselin Martinez
Life/Health Account Representative
License #2933216
Hi, I am Joselin, the Customer Relations Agent here at the Alejandra Palomera State Farm Insurance Agency. My purpose here is to take the time to listen and comprehend our customers unique needs, I ensured that our team is helping them with what they value most. My dedication is to ensure customer satisfaction and ability to consistently deliver personalized reviews. My primary focus is to double-check for any possible discounts or gaps in coverage across all aspects, including auto policies, home insurance, rental property insurance, business insurance, and life insurance.
Outside the office I like to maintain an active, fulfilling and healthy lifestyle. I spend time after work at the gym so that I can start fit and Energized. I also am a travel enthusiast and love exploring new destinations. My favorite destinations have been anywhere I can spend time outdoor hiking, camping or simply enjoying nature. I am also working towards my Bachelor's degree in Business management and Human Resources.
For all our customers and future customers I cant wait to work with you soon!
Viewing team member 4 of 8
Faviola Espinoza
Auto/Home/Life Insurance Rep
License #2962291
Hi my name is Faviola, I have recently joined Ale Palomera. We are a family of 5 my husband and I have three children one boy and two girls, plus a fur baby. we are full-time soccer parents since all three of our kids play academy soccer. We love seeing our kids giving it their all in the field. I had worked in the service industry for the last 10 years, I am looking forward to continue learning and continue to provide great service to all of our State Farm customers.
Viewing team member 5 of 8
Crystal Gonzalez
Account Manager
License #3271717
Crystal is the welcoming face and caring heart of our office. As our Lead Account Manager, she is dedicated to providing exceptional service to every customer, ensuring that each question is answered thoroughly and every concern is addressed. With her warm and friendly approach, Crystal makes every customer feel valued and supported.
Crystal expertly handles a wide range of responsibilities, including claims questions, business policy management, and coverage inquiries. She is also the person you can rely on when you need help with your claim, making the process as smooth and easy as possible for you. Additionally, she conducts annual reviews with our customers to ensure they have the right coverage for their evolving needs. Her commitment to excellence and attention to detail mean our customers can always count on her for clear guidance and dependable support.
Crystal’s unwavering dedication to customer satisfaction sets her apart—she simply won’t rest until every customer receives the information they need.
Beyond her professional role, Crystal finds joy in the art of reading and cherishes moments spent with her family, fostering a bond that inspires her every day. We’re proud to have her on our team!
Viewing team member 6 of 8
Kaya Vass
Account Manager
License #3156058
Viewing team member 7 of 8
Arleth Resendiz
Auto/Home Account Representative
License #3373876
We are excited to welcome Arleth to our team as our new Customer Outreach Specialist. With a natural talent for building connections and a passion for helping others, Arleth is dedicated to reaching out to potential and existing customers to ensure they are informed about our latest services and offerings.
She brings a friendly, approachable attitude to every conversation, making sure each customer feels valued and supported. Whether introducing the appropriate coverage, answering questions, or following up on inquiries, Arleth is committed to providing helpful information and a positive experience at every touchpoint.
Arleth’s excellent communication skills, attention to detail, and commitment to customer satisfaction make her a wonderful addition to our team. We look forward to the energy and enthusiasm she brings to our ongoing customer relationships.
Viewing team member 8 of 8
Lluvia Herrera
Customer Relations Representative
Lluvia is the welcoming face and organizational backbone of our office. As our Receptionist and Customer Onboarding Specialist, she ensures that every guest feels valued from the moment they walk in or call. Her expertise goes beyond greeting visitors; she plays a vital role in streamlining the on boarding process for new customers, making sure their transition is smooth, and their needs are promptly met.
Always ready to lend a hand during busy times, Lluvia efficiently handles fast transactions—sending insurance cards, updating accounts, and assisting with insurance payments. Her attention to detail and dedication to customer satisfaction help keep our office running seamlessly and our customers happy.
With Lluvia at the front desk, you can be confident that your needs will be met with professionalism, efficiency, and a friendly smile.
Hurst - TX Full Time
Hurst - TX Full Time
Hurst - TX Full Time