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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laurie Culwell

Laurie Culwell

January 6, 2025

5  out of  5
rating by Laurie Culwell
"Great service I like talking to the team. They answer every question I have. Always return my call."
We responded:
"Thank you for your review Laurie! "
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keo kosy

December 23, 2024

5  out of  5
rating by keo kosy
"Fast and easy"
We responded:
"Thank you!"
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Jacob Serbantez

December 17, 2024

5  out of  5
rating by Jacob Serbantez
"Easy to speak with. Seemed to be genuine and excited to help. Would definitely recommend and will be working with her in the future"
We responded:
"Thank you much Jacob! We appreciate your review! "
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Olvin Gonzalez

December 13, 2024

5  out of  5
rating by Olvin Gonzalez
"Very nice and professional"
We responded:
"Thank you Olvin! "
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Dali

December 11, 2024

5  out of  5
rating by Dali
"Encantada con el servicio al cliente de la agente Fabiola, muy amable, comprensible y lo más importante pudo ayudarme a encontrar la mejor cotización, 100% recomendable."
We responded:
"Thank you so much Dali we are glad you had a good experience with Faviola! "
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Dawn Stauffacher

December 11, 2024

5  out of  5
rating by Dawn Stauffacher
"Always a pleasure to deal with"
We responded:
"Thank you son much Dawn! "
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Raul Pecina

December 10, 2024

5  out of  5
rating by Raul Pecina
"Real good"
We responded:
"Thank you Raul! "
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Suzanne Chappell

December 10, 2024

5  out of  5
rating by Suzanne Chappell
"Always friendly, patient and kind. Also very professional at the same time. Been with State Farm for 30 + years and couldn't be happier."
We responded:
"We are so happy to hear that Suzanne! Thank you for your business! "
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Hector Boza

December 6, 2024

5  out of  5
rating by Hector Boza
"Excelente servicio con un ambiente muy acogedor y amigable.Gracias a Faviola por su esmerada y amable atención.Los recomiendo al 100%."
We responded:
"Y gracias a usted Hector por selecionar a State Farm! "
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Rosa Estrella

December 4, 2024

5  out of  5
rating by Rosa Estrella
"Faviola was very helpful, kind and patient with me throughout the whole process. I highly recommend her. She made the process very smooth. Before speaking with her, I had been talking to multiple insurance agents. I wish I would’ve spoken to her first."
We responded:
"Thank you so much Rosa we appreciate your review so much! "
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Erick Palma

December 3, 2024

5  out of  5
rating by Erick Palma
"Saved me a lot of money and great customer service from Faviola & everyone."
We responded:
"Thank you Erik! "
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pranav siddartha

November 28, 2024

5  out of  5
rating by pranav siddartha
""I recently got insurance from State Farm, and Kaya made the process so easy and stress-free. She was professional, patient, and thorough in explaining all my options. Her exceptional service truly stood out. Highly recommend working with Kaya!""
We responded:
"Thank you so much Pranav!!! Kaya does rocks !! "
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Darryl DomIno

November 28, 2024

5  out of  5
rating by Darryl DomIno
"Even though I was only going to be in Texas for another week or two, Alejandra spent the time and effort to make sure I had the right policy (even though she probably won't get credit for it)! But that's what I've come to expect from State Farm! I do PDR repair on HAIL damaged vehicles (all over this country)... my first question to our mutual customers is often: "who is your insurance"? (there's a reason I'm a State Farm CUSTOMER too)!!"
We responded:
"Thank you so much Darryl!! We are always happy to help! "
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Edith Hernandez

November 28, 2024

5  out of  5
rating by Edith Hernandez
"it was amazing service. Laura, who attended me and my family was great. She was sweet and helpful. Laura answered every question and also let me know some great deals and discounts for my family. Overall great experience!"
We responded:
"Thank you so much Edith! We love Laura she is awesome ! "
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Brenda Saldana

November 27, 2024

5  out of  5
rating by Brenda Saldana
"Faviola with State Farm provided excellent customer service and helped us every step of the way throughout the whole process. We saved a ton on car, home & flood insurance. Thank you so much!"
We responded:
"Thank you Brenda! We appreciate this review so much!! "
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Sheila Wilhelm

November 22, 2024

5  out of  5
rating by Sheila Wilhelm
"Faviola was very patient with me trying to figure out the most affordable way to go. She was also very helpful and checked in by phone to let us know our documents and devices were on the way. Very personable experience."
We responded:
"Thank you so much Shelia! We appreciate your review!! "
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Jovial Carreiras

November 22, 2024

5  out of  5
rating by Jovial Carreiras
"Un gran servicio muy atentos todos en la oficina siempre tratan de ayudar y de q el cliente quede contento en especial Faviola q nos atendió y nos ayudó muchisimo"
We responded:
"Muchas gracias Jovial! 🤩"
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Charishma Digala

November 21, 2024

5  out of  5
rating by Charishma Digala
"Kaya is the best! Give her a raise!"
We responded:
"Thank you Charishma!! She sure is 🤩"
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Claudia Rodriguez

November 20, 2024

5  out of  5
rating by Claudia Rodriguez
"She is awesome always helping get the best quotes and she is really nice and friendly"
We responded:
"Thank you Claudia! So sweet! "
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Randy Williams

November 14, 2024

5  out of  5
rating by Randy Williams
"Statefarm is a good company it help me out a lot thanks"
We responded:
"Thank you Randy! We appreciate you! "
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Ivan Vazquez

November 13, 2024

5  out of  5
rating by Ivan Vazquez
"Always my go-to people for any needs I have"
We responded:
"Thank you Ivan! We appreciate your review! "
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Gabriel Chavez

November 12, 2024

5  out of  5
rating by Gabriel Chavez
"Great place and great customer service. Never hace issue with staff."
We responded:
"Thank you so much Gabriel! "
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ARTEMIO MALAGON

November 7, 2024

5  out of  5
rating by ARTEMIO MALAGON
"Faviola muchas gracias"
We responded:
"Thank you so much we appreciate your review! "
Profile photo of Ken Bracey

Ken Bracey

November 7, 2024

5  out of  5
rating by Ken Bracey
"I have been a State Farm customer for decades. Of course, I have had different agents over the years. Kaya is an excellent replacement for Diana!! Over and over again she has been excellent in taking care of my needs!!! Are you looking for an Insurance agent that listens to you? Are you looking for an agent that knows the rules and regulations? Do you want an agent that is always there when you need them? You need Alejandra Palomera State Farm agency then!!!"
We responded:
"Ken, your review means so much. It is an honor to service your account. We are always just one call, txt or email away. Thank you for continuing to trust our office to take care of your car insurance and home insurance."
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Zachary Baker

October 29, 2024

5  out of  5
rating by Zachary Baker
"Easy experience. Got switched over from Bristol West and saved nearly $150/month from what I was paying. My old agent swore up and down that I had the best available rate and with a total of about 30 minutes of my time Kaya got me setup with new insurance."
We responded:
"So happy to hear you got a great deal! Thank you for your review! "