State Farm® Insurance Agent Alejandra Palomera
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathleen Bradley
November 20, 2025
"I have been with State Farm for many years. This office is the best. Spoke with Kaya today about home owners insurance. She is very knowledgeable and very pleasant to speak with. She is a definite asset to your office."
Andrea Falcon
November 20, 2025
"All the girls working there are very sweet and welcoming. Estrella helped me with answering all of my questions and finding insurance that best fit my budget. She also helped with finding me some discounts. I would definitely recommend this place!"
"Thank you so much for your kind words! We're thrilled to hear that Estrella and the team made you feel welcome and were able to assist you in finding the best insurance options and discounts for your budget. We truly appreciate your recommendation and look forward to serving you again!"
Michael Ton
November 19, 2025
"Estrella helped me out with all my policies! I highly recommend her a she is very knowledgeable with autos/home insurance!"
"Thank you for your wonderful feedback! We're glad to hear that Estrella was able to assist you with all your policies and provide knowledgeable support for your auto and home insurance needs. We appreciate your recommendation and look forward to continuing to serve you!"
melanie shumake
November 17, 2025
"Arleth with state farm is so helpful and great , she is a 10 out of 10"
"Thank you for your fantastic review! We're so happy to hear that Arleth provided you with such excellent service. We'll be sure to pass along your kind words to her. Your 10 out of 10 rating means a lot to us!"
G R
November 14, 2025
"Arleth was very helpful with our car and home owners insurance I highly recommend this team thank you"
"Thank you for your kind review! We're delighted to hear that Arleth was helpful with your car and homeowners insurance. We appreciate your recommendation and look forward to continuing to assist you in the future!"
Juana Herrera
November 13, 2025
"Muy Buen servicio super recomendado. Gracias Ala srita Esme. 👍🏻"
"¡Muchas gracias por tu excelente comentario! Nos alegra saber que recibiste un muy buen servicio y que Esme te pudo ayudar. Agradecemos mucho tu recomendación y esperamos seguir atendiéndote pronto. ¡Gracias!"
Rodrigo Carrillo
November 12, 2025
"Necesitaba seguro para mi apartamento y Esmeralda y Rocio ayudó a mi esposa y a mi. Aprendí que venden de todo seguro. Me alegra saber que tenemos agentes hispanos que hablen español y poder comunicarnos con ellas. Son tan amables y me sentí en casa estando ahí. Las recomiendo mucho!"
"¡Muchas gracias por compartir tu experiencia tan positiva! Nos alegra muchísimo saber que Esmeralda y Rocío pudieron ayudarte a ti y a tu esposa con el seguro para tu apartamento, y que te sentiste cómodo comunicándote en español con ellas. Valoramos mucho tu recomendación y estamos aquí para apoyarte con cualquier seguro que necesites en el futuro. ¡Gracias por confiar en nosotros!"
Akash Nishad
November 11, 2025
"I had a great experience with my vehicle insurance provider. The team was very nice, cooperative, and easy to work with. They answered all my questions patiently and guided me through the process smoothly. It was refreshing to deal with such professional and friendly staff who truly care about their customers. Highly recommend their services!"
"Thank you so much for your wonderful review, Akash! We're delighted to hear that our team provided you with friendly, patient, and professional service throughout your vehicle insurance process. Your recommendation means a lot to us, and we're always here to help with any future insurance needs."
Sergio Landeros
November 10, 2025
"Fui el viernes a cerrar la cotización de mi casa con Esme. Fue muy amable y logré entender todo lo que me explicaba. Les recomiendo que vayan con ella, tiene un excelente servicio al cliente."
"¡Muchas gracias por tu comentario! Nos alegra saber que Esme te brindó un excelente servicio y que pudiste entender toda la información sobre la cotización de tu casa. Agradecemos mucho tu recomendación y esperamos seguir apoyándote en todo lo que necesites. ¡Gracias por confiar en nosotros!"
Ashley Brent
November 7, 2025
"Faviola is AMAZING!!! I love all the women in this office they all take their time and are so professional prompt and efficient. Best choice I have made in a long time. Thank you so much for all you do!!"
"hank you so much for your kind words! We're thrilled to hear that Faviola and the entire team provided you with professional, prompt, and efficient service. It means a lot to us that you consider choosing our office one of your best decisions. We truly appreciate your support and look forward to continuing to assist you with your vehicle and renter's insurance needs!"
Monica Zamora
November 5, 2025
"Crystal was so helpful! She answered all my insurance questions and made sure I understood everything clearly. It’s nice to talk to someone who’s patient and genuinely cares about helping customers. Thank you for the great service!"
"Monica, you’re awesome! Thank you for leaving us such a positive review! We love working with you. Crystal is always helpful and super sweet. Thank you for continuing to choose us as your preferred insurance agency."
Skittles 7089
November 3, 2025
"It’s a great place to get insurance they knew from work and I’ve already had experiences with them they are really kind and helpful they helped me with information I need as a first time car buyer."
"Thank you for your kind words! We're glad to hear that our team was able to provide you with the information and support you needed as a first-time car buyer. It’s our pleasure to help, and we look forward to assisting you with all your insurance needs in the future!"
Guillermo García
October 23, 2025
"Crystal Es Buena ayudante!"
"¡Muchas gracias por tu comentario! Nos alegra saber que Crystal ha sido una gran ayuda para ti. Agradecemos tu confianza y estamos aquí para apoyarte en todo lo que necesites. ¡Gracias!"
ashley
October 14, 2025
"So helpful! I’m so thankful to have great, kind, and patient people who help me with any questions I may have regarding my car insurance! I recently had help from Kaya and she went above and beyond!!!"
"Thank you so much for your wonderful review, Ashley! We're thrilled to hear that Kaya and our team have been so helpful, kind, and patient with your car insurance questions. We appreciate your kind words and look forward to continuing to support you whenever you need us!"
Suzanne Chappell
October 9, 2025
"Spoke to Kaya who was so friendly and professional when I called. I've been with State Farm for over 30 years. You couldn't pay me to switch. A+"
"We are so happy to hear that Suzanne! Thank you for your business! "
Corina
September 23, 2025
"Unprofessional and unwarranted comments when calling to cancel a policy."
"Hi Marie, thank you for taking the time to share your feedback. We strive to provide excellent service to all our customers, and we’re sorry to hear about your experience. However, after checking our records, we were unable to locate your account under the name provided. It’s possible that your account might be under a different name, or perhaps this review was intended for another agency. We would be happy to help you locate your correct State Farm agent or assist you with any concerns you may have. Please feel free to contact us directly at (817)274-1324 or email me at ale@myagentale.net, so we can ensure you receive the support you need. Thank you again for reaching out, and we look forward to assisting you. Respectfully, Alejandra Palomera"
Hugo Hernandez
September 17, 2025
"Arleth did a great job, she got me in and out quick I was very happy with the outcome and price."
"Thanks for the great feedback! We’re happy to hear Arleth got you in and out quickly and that you’re pleased with the outcome and price. If you ever need anything else with your motorcycle insurance, just give us a shout!"
marco roque
September 17, 2025
"Excelente servicio!! 100% recomendados Especialmente a la señorita Esme que tuvo la paciencia y pericia de ayudarme 👍"
"¡Muchas gracias por tu recomendación! Nos alegra mucho saber que Esme pudo ayudarte con paciencia y profesionalismo. ¡Estamos aquí para lo que necesites! "
Chris Cordova
September 15, 2025
"Estrella helped me a lot getting insurance for my truck , she was patient and tailored my needs for my insurance policy"
"Hi Chris, thank you for your kind words! We’re happy to hear Estrella was patient and helped tailor the perfect insurance policy for your truck. If you need anything else, just let us know!"
Rick Garza
September 15, 2025
"Favi has been an exemplary agent. Always very helpful , knowledgeable and pleasant to work with."
"Thank you for this review Rick! Favi is great! "
Edith Rivera
September 13, 2025
"Arleth was such a great help! She really listened to what I needed and found me a better insurance policy that fit perfectly. She made everything easy to understand and stress-free. I highly recommend working with her!"
" Thanks so much for your kind words! We’re glad Arleth was able to listen to your needs and find the perfect Auto and Renters insurance policy for you. Making the process easy and stress-free is what we aim for. We really appreciate your recommendation!"
Perla Servin Gonzalez
September 11, 2025
"Arleth is such a great helpful person! Very nice and friendly too. Great service!!"
"Thank you so much for the kind words! We’re happy to hear Arleth was helpful and friendly. We appreciate you recognizing her great service!"
Michelle Riojas
September 9, 2025
"Amazing and fast service!"
"Thank you, Michelle for the awesome feedback! We’re glad you had a fast and great experience with us!"
Bhavesh Shrivastav
September 6, 2025
"I recently moved to Texas from Iowa and was looking for a good insurance agent, and I’m so glad I found Alejandra Palomera and her amazing team! From the very beginning, they made the entire process smooth and stress-free, including transferring my insurance to Texas. A special thanks to Rocio, who helped me directly with all my questions and guided me through everything with so much patience and professionalism. Also, Lluvia, the front desk receptionist, was wonderful in scheduling my call, introducing me to the team, and showing how much they truly care about their customers. And, of course, a huge thank you to Alejandra herself for all her support and for leading such a fantastic team. If you’re looking for a professional, friendly, and customer-focused insurance office, I highly recommend Alejandra Palomera’s State Farm office in Hurst!"
"Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that our team could make your move and insurance transfer to Texas smooth and stress-free. It means a lot to us that you felt cared for every step of the way. We truly appreciate your recommendation and look forward to continuing to serve you!"
Yoselyn Alvarez
September 4, 2025
"10/10 customer service <3"
"Thank you so much for your amazing feedback! We’re thrilled to hear you had a 10/10 experience with our team. Your support means the world to us, and we’re always here to help. <3"