
State Farm® Insurance Agent Alejandra Palomera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rick Garza
June 28, 2025
"Favi has been an exemplary agent. Always very helpful , knowledgeable and pleasant to work with."
"Thank you for this review Rick! Favi is great! "
El Legend
June 23, 2025
"This insurance agency is the best that I have been to so far. The employees there make customers feel welcome like family. They are very professional and truly care about their customers needs. I recommend all of the agents there to anyone looking for insurance, for they are all great people. My personal agent there is Rocio Gonzalez. She is Awesome!"
"Thank you for your kinds words! Rocio is amazing. I'm so happy to see that we met your customer service experience that is truly our priority! Thank you again for trusting us and for taking some time to leave us an amazing review! "
Jared Valencia
June 13, 2025
"Thank you so much for my work crystal"
"Hi Jared, thank you for taking some time to leave our excellent Agent Crystal a five-star review and thank you for trusting our Agency for yur insurance needs. "
christina l
June 13, 2025
"Customer service was top notch from Esmeralda! She was very professional, knowledgeable, and patient and provided an overall pleasant experience which is difficult to find with insurance agencies."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Adrian Lopez
June 13, 2025
"Spoke with Esmeralda Ramirez the other day and I was very satisfied! She was very professional, respectful and was able to take care of my concerns! I’ll definitely ask for her again next time I have questions!"
"Hi Adrian, Thank you so much for leaving our agent, Esmerlda a five-star review. I am glad to hear that your insurance was taken care off. Esmeralda is an amazing agent and definitely a #goodneighboor :)"
Genís Chacón
June 13, 2025
"Lluvia at State Farm is amazing! She went above and beyond to make sure I was taken care of. Her professionalism and genuine care really stood out."
"Hi Genis! We appreciate your review! Lluvia is amazing your google review made our day! thank you for your kinds words. We are always just a call or txt away :)"
Arian Cardozo
June 13, 2025
"I had the opportunity to get helped by Crystal Gonzalez. Perfect communication amazing details on how I can move forward with my problem, definitely gonna ask for her assistance again .!"
"Thank you Arian anymore questions feel free to call us!! "
Jesus Diaz
June 13, 2025
"I had a fantastic experience with State Farm thanks to Lluvia Herrera! She provided outstanding customer service. Professional, friendly, and incredibly helpful every step of the way. Lluvia took the time to answer all my questions and made sure I understood my coverage options clearly. It’s rare to find someone so dedicated and knowledgeable. Highly recommend reaching out to her if you want a smooth and stress-free insurance experience!"
"Thank you so much for your fantastic feedback! We’re thrilled to hear about your positive experience with Lluvia Herrera. She truly embodies the professionalism, friendliness, and dedication we strive for, and it’s great to know she made the process smooth and stress-free for you. Taking the time to ensure our customers fully understand their coverage options is incredibly important to us, and Lluvia is exceptional at delivering that level of care. We sincerely appreciate your recommendation, and we’re here anytime you need assistance. Thank you for choosing out Hurst Agency State Farm!"
Perla Ramirez
June 13, 2025
"They were helpful especially an Esmeralda she very kind and patient with me."
"Thank you for taking the time to share your experience! We’re so glad to hear that our team was helpful and that Esmeralda stood out with her kindness and patience. She truly embodies the level of care we strive to provide for every customer. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!"
Isiah Vargas
June 13, 2025
"Arleth was very sweet and attentive on the phone and helped me with the questions I had!"
"Thank you for sharing your experience! We’re so happy to hear that Arleth was sweet, attentive, and able to assist you with your questions over the phone. Providing excellent customer service is always our priority, and it’s wonderful to know she made a positive impact. If you have any more questions or need further assistance, don’t hesitate to reach out. We truly appreciate your support!"
Bryan Kaysonpheth
June 13, 2025
"Wonderful service every time I visit to pay my bill! Lluvia, their receptionist is wonderful! Highly recommend this office!"
"Thank you so much for your kind words and glowing recommendation! We’re thrilled to hear that you consistently receive wonderful service when you visit our office. Lluvia is truly an asset to our team, and we’re glad her dedication and friendliness have made such a positive impression. Your support means the world to us, and we look forward to continuing to serve you. If there’s anything you ever need, don’t hesitate to reach out!"
Anna Medina
June 13, 2025
"Arleth was incredibly customer-focused and professional. She promptly set me up and collaborated with me on any problems."
"Thank you so much for your wonderful feedback! We’re delighted to hear that Arleth provided you with exceptional customer-focused and professional service. It’s great to know she was prompt in assisting you and worked collaboratively to address any concerns. We’re lucky to have her on our team, and we truly appreciate your support. If there’s anything else we can do for you, please don’t hesitate to reach out!"
Charity
June 12, 2025
"Alejandra was friendly and explained everything to me."
"Thank you for your kind words! We're so glad to hear that Alejandra was able to assist you in a friendly and clear manner. Providing excellent service and ensuring everything is well explained is always our goal. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your support!"
Julie Alzaitoun
June 12, 2025
"Kaya called me in the past about my auto and home insurance. The rates just didn’t work for me at the time. She kept my number and called me the following year! She once again quoted me for auto and home insurance. Typically, customer service is a rare commodity now a days but she definitely earned my business. Such a sweet girl and I appreciate the amazing deal on insurance! Thanks so much!"
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Kaya's persistence and dedication to providing excellent customer service made such a positive impression. She truly goes above and beyond to find the best insurance solutions for our customers, and we're so glad she was able to help you find an amazing deal this time around. Your support and trust mean the world to us, and we’re grateful for the opportunity to serve you. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Thanks again for sharing your experience!"
Jessica Rios
June 6, 2025
"Estrella is AMAZING!! She is always so helpful and on point. She helps me find lowest rates too!"
"Thank you so much for your kind words! We’re thrilled to hear that Estrella has been so helpful and consistently provides excellent service. She truly goes above and beyond to help our customers, and we’re lucky to have her on our team. If there’s anything else you need, don’t hesitate to reach out—we’re always here to assist you!"
Rosa Zuniga
June 5, 2025
"I have been a customer for some time now and every time I need help, they are always there to answer my questions and help."
"Thank you so much for your kind review and for being a valued customer! We’re delighted to hear that our team has been able to consistently assist you and answer your questions whenever you need help.Providing reliable and supportive service is always our top priority. If there’s anything else we can do for you, don’t hesitate to reach out. We truly appreciate your continued trust and look forward to serving you for years to come!"
Jackie Thomas
June 5, 2025
"Joselin is a great asset to State Farm!! She was able to get a home insurance and car bundle saving me a great deal of money!! I’m so glad there is an office not too far away that, if needed, I can go and chat face.-to-face."
"Thank you so much for your wonderful review! We’re thrilled to hear that Joselin was able to assist you with bundling your home and car insurance to save you money—she truly is an incredible asset to our team! It’s also great to know you value having an office nearby where you can connect with us face-to-face. We’re always here to help and appreciate you trusting us with your insurance needs. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for being part of the State Farm family!"
Zee Randle
June 3, 2025
"Awesome service received by Kaya with State Farm."
"Thank you so much for your feedback! We’re thrilled to hear that Kaya provided you with awesome service. She’s a valued member of our team, and it’s wonderful to know her efforts"
German Arreola
May 31, 2025
"Great person, great communication"
"Thank you for your kind words! We’re so glad you had a positive experience and appreciated the communication. If there’s anything else we can assist you with, feel free to reach out anytime!"
Sam Perry
May 29, 2025
"Lived in DFW for 20+ years - Alejandra and her team are the absolute best I have come across. Ask for Estrella - she is amazing!! They remember your name and actually care about you and your family. We were able to get better coverage on all my autos (x3 + a teen driver) and my home policy - and yet save HUNDREDS a month in premiums over our prior Allstate policy and other insurance quotes. Highly recommend."
"Thank you so much for your incredible review! We’re truly honored to hear that our team has left such a positive impression after your many years in DFW. Providing personalized service, remembering our clients, and genuinely caring about you and your family are values we hold dear, and it’s wonderful to know they made a difference for you. We’re thrilled we could help you secure better coverage for your autos and home while saving you hundreds a month! Your recommendation means the world to us, and we’re here to assist you anytime. Thank you for trusting us with your insurance needs!"
Bernabe Lopez
May 22, 2025
"Estrella took the time to really understand my needs and quickly followed up with a personalized and reasonable plan! Thank you!"
"Thank you so much for your kind review! We’re thrilled to hear that Estrella took the time to understand your needs and provided a personalized plan that worked for you. Her dedication to delivering tailored solutions and excellent service is something we’re very proud of. If you ever have any questions or need further assistance, don’t hesitate to reach out. Thank you for choosing us, and we’re here for you anytime!"
Vishruth Rao
May 16, 2025
"I must say that I have never had such a positive experience as a customer of an auto insurance company. For the past ten years, I have been a customer of multiple auto insurance agencies, but this is truly the first time I have been impressed by the level of service. This particular location seems to be run by women, and they bring a unique feminine touch to the business. One of the most memorable gestures was when they sent me a heartfelt, handwritten card when I first became a customer. It was incredibly touching! They also provided me with the best insurance plan available. Everyone who works here is wonderful, but I’d like to give special thanks to Estrella. She has always been kind and helpful with any requests I've had. She assisted me in setting up my State Farm app account and ensured I received the best rate for my car. Estrella is always responsive and truly dedicated to her work. I can confidently say that I would never consider switching to another auto insurance company unless this team decided to stop working."
"Thank you so much for your kind words and glowing review! We’re delighted to hear about your excellent experience working with Estrella. Her commitment to providing knowledgeable, patient, and personalized service is something we’re very proud of, and it’s wonderful to know she made the process smooth and stress-free for you. Your recommendation means a lot to us, and we’re so glad Estrella’s professionalism and care stood out to you. If there’s anything else we can help you with, please don’t hesitate to reach out. Thank you for trusting us with your insurance needs!"
Anafernanda Garcia
May 15, 2025
"I had an excellent experience working with Estrella for my car insurance needs. She was knowledgeable, patient, and went above and beyond to ensure I understood all my options. Estrella made the entire process smooth and stress-free, answering all my questions with professionalism and care. Her friendly attitude and attention to detail truly stood out. I highly recommend working with her—she’s a true asset to her team!"
"Thank you so much for taking the time to share your experience with Estrella! We're thrilled to hear that she provided you with such exceptional service and made your car insurance process smooth and stress-free. Estrella takes pride in ensuring our clients feel informed and confident in their decisions, and your kind words truly affirm her dedication to excellence. We’re grateful for your recommendation and are always here to assist with any future needs. Thank you for choosing us! "
Zac
May 15, 2025
"Estrella and Rocio are very patient, always kind, and very helpful with my family's insurance needs. This office deserves more than 5 stars."
"Beautifully said!! We appreciate the compliment!! Thank you so much "
Makayla Arredondo
May 15, 2025
"Estrella has been the most helpful and loyal insurance agent ever!! She will get you right with the discounts and is always there to assist with any issue you may have. Also she has a positive attitude doing it, definitely recommend her as your next insurance agent!"
"Thank you so much for your fantastic review! We’re thrilled to hear that Estrella has been such a helpful and loyal agent for you. Her dedication to finding the best discounts and assisting with any issues, all while maintaining a positive attitude, truly makes her an invaluable part of our team. Your recommendation means so much to us, and we’re grateful for your trust. If there’s anything else we can assist you with, please don’t hesitate to reach out."