Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam Callahan

Adam Callahan

December 9, 2025

5  out of  5
rating by Adam Callahan
"I’ve been with State Farm for quite some time, and the staff has always been incredibly kind and helpful. Kaya was especially supportive during the process of replacing my vehicle, making everything smooth and stress-free. Today, I spoke with Esme about getting a Personal Articles policy for my watch, and I was pleasantly surprised by how affordable it is. She was very informative, attentive, and took the time to explain everything clearly. I highly recommend them 100%."
Profile photo of Natasha Peredo

Natasha Peredo

November 27, 2025

5  out of  5
rating by Natasha Peredo
"Spoke to Arleth she was very helpful and helped me through everything step by step 10/10 customer service!"
Profile photo of Ariel Garcia

Ariel Garcia

November 27, 2025

5  out of  5
rating by Ariel Garcia
"THIS IS WHERE ITS AT YALL!! I didnt know anything about car insurance until I spoke with a very nice young lady , Aleth Resendiz! She gave suggestions and was very helpful over the phone!!"
Profile photo of Christopher Gomez

Christopher Gomez

November 26, 2025

5  out of  5
rating by Christopher Gomez
"Very great customer service , was attended by lluvia Herrera thank you !!"
Profile photo of Jesus Diaz

Jesus Diaz

November 26, 2025

5  out of  5
rating by Jesus Diaz
"Lluvia is excellent at her job. She’s professional, organized, and always on top of things. She greets everyone with a positive attitude and makes the whole experience smooth and easy. You can tell she takes her role seriously and truly cares about helping people."
Profile photo of DB Kicks

DB Kicks

November 26, 2025

5  out of  5
rating by DB Kicks
"I want to give a huge shout-out to Lluvia. Every time I’ve called or walked in, she’s been incredibly welcoming, professional, and helpful. She always makes the experience smooth and pleasant, answering questions, directing me to the right people, and making sure I’m taken care of. Her kindness and great attitude really stand out. State Farm is lucky to have her at the front desk. Highly recommend her for her excellent customer service!"
Profile photo of Emily Alvarado

Emily Alvarado

November 26, 2025

5  out of  5
rating by Emily Alvarado
"Lluvia was amazing help! Supper good energy definitely recommend going with her moving forward!"
Profile photo of Vivi Mosqueda

Vivi Mosqueda

November 26, 2025

5  out of  5
rating by Vivi Mosqueda
"@LluviaHerrera :) super sweet and helpful 5⭐️⭐️⭐️"
Profile photo of Joseph Allen

Joseph Allen

November 25, 2025

5  out of  5
rating by Joseph Allen
"I go through them for my commercial policy, very prompt."
Profile photo of Kathleen Bradley

Kathleen Bradley

November 20, 2025

5  out of  5
rating by Kathleen Bradley
"I have been with State Farm for many years. This office is the best. Spoke with Kaya today about home owners insurance. She is very knowledgeable and very pleasant to speak with. She is a definite asset to your office."
Profile photo of Andrea Falcon

Andrea Falcon

November 20, 2025

5  out of  5
rating by Andrea Falcon
"All the girls working there are very sweet and welcoming. Estrella helped me with answering all of my questions and finding insurance that best fit my budget. She also helped with finding me some discounts. I would definitely recommend this place!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Estrella and the team made you feel welcome and were able to assist you in finding the best insurance options and discounts for your budget. We truly appreciate your recommendation and look forward to serving you again!"
Profile photo of Michael Ton

Michael Ton

November 19, 2025

5  out of  5
rating by Michael Ton
"Estrella helped me out with all my policies! I highly recommend her a she is very knowledgeable with autos/home insurance!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Estrella was able to assist you with all your policies and provide knowledgeable support for your auto and home insurance needs. We appreciate your recommendation and look forward to continuing to serve you!"
Profile photo of melanie shumake

melanie shumake

November 17, 2025

5  out of  5
rating by melanie shumake
"Arleth with state farm is so helpful and great , she is a 10 out of 10"
We responded:
"Thank you for your fantastic review! We're so happy to hear that Arleth provided you with such excellent service. We'll be sure to pass along your kind words to her. Your 10 out of 10 rating means a lot to us!"
Profile photo of G R

G R

November 14, 2025

5  out of  5
rating by G R
"Arleth was very helpful with our car and home owners insurance I highly recommend this team thank you"
We responded:
"Thank you for your kind review! We're delighted to hear that Arleth was helpful with your car and homeowners insurance. We appreciate your recommendation and look forward to continuing to assist you in the future!"
Profile photo of Juana Herrera

Juana Herrera

November 13, 2025

5  out of  5
rating by Juana Herrera
"Muy Buen servicio super recomendado. Gracias Ala srita Esme. 👍🏻"
We responded:
"¡Muchas gracias por tu excelente comentario! Nos alegra saber que recibiste un muy buen servicio y que Esme te pudo ayudar. Agradecemos mucho tu recomendación y esperamos seguir atendiéndote pronto. ¡Gracias!"
Profile photo of Rodrigo Carrillo

Rodrigo Carrillo

November 12, 2025

5  out of  5
rating by Rodrigo Carrillo
"Necesitaba seguro para mi apartamento y Esmeralda y Rocio ayudó a mi esposa y a mi. Aprendí que venden de todo seguro. Me alegra saber que tenemos agentes hispanos que hablen español y poder comunicarnos con ellas. Son tan amables y me sentí en casa estando ahí. Las recomiendo mucho!"
We responded:
"¡Muchas gracias por compartir tu experiencia tan positiva! Nos alegra muchísimo saber que Esmeralda y Rocío pudieron ayudarte a ti y a tu esposa con el seguro para tu apartamento, y que te sentiste cómodo comunicándote en español con ellas. Valoramos mucho tu recomendación y estamos aquí para apoyarte con cualquier seguro que necesites en el futuro. ¡Gracias por confiar en nosotros!"
Profile photo of Akash Nishad

Akash Nishad

November 11, 2025

5  out of  5
rating by Akash Nishad
"I had a great experience with my vehicle insurance provider. The team was very nice, cooperative, and easy to work with. They answered all my questions patiently and guided me through the process smoothly. It was refreshing to deal with such professional and friendly staff who truly care about their customers. Highly recommend their services!"
We responded:
"Thank you so much for your wonderful review, Akash! We're delighted to hear that our team provided you with friendly, patient, and professional service throughout your vehicle insurance process. Your recommendation means a lot to us, and we're always here to help with any future insurance needs."
Profile photo of Sergio Landeros

Sergio Landeros

November 10, 2025

5  out of  5
rating by Sergio Landeros
"Fui el viernes a cerrar la cotización de mi casa con Esme. Fue muy amable y logré entender todo lo que me explicaba. Les recomiendo que vayan con ella, tiene un excelente servicio al cliente."
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que Esme te brindó un excelente servicio y que pudiste entender toda la información sobre la cotización de tu casa. Agradecemos mucho tu recomendación y esperamos seguir apoyándote en todo lo que necesites. ¡Gracias por confiar en nosotros!"
Profile photo of Ashley Brent

Ashley Brent

November 7, 2025

5  out of  5
rating by Ashley Brent
"Faviola is AMAZING!!! I love all the women in this office they all take their time and are so professional prompt and efficient. Best choice I have made in a long time. Thank you so much for all you do!!"
We responded:
"hank you so much for your kind words! We're thrilled to hear that Faviola and the entire team provided you with professional, prompt, and efficient service. It means a lot to us that you consider choosing our office one of your best decisions. We truly appreciate your support and look forward to continuing to assist you with your vehicle and renter's insurance needs!"
Profile photo of Monica Zamora

Monica Zamora

November 5, 2025

5  out of  5
rating by Monica Zamora
"Crystal was so helpful! She answered all my insurance questions and made sure I understood everything clearly. It’s nice to talk to someone who’s patient and genuinely cares about helping customers. Thank you for the great service!"
We responded:
"Monica, you’re awesome! Thank you for leaving us such a positive review! We love working with you. Crystal is always helpful and super sweet. Thank you for continuing to choose us as your preferred insurance agency."
Profile photo of Skittles 7089

Skittles 7089

November 3, 2025

5  out of  5
rating by Skittles 7089
"It’s a great place to get insurance they knew from work and I’ve already had experiences with them they are really kind and helpful they helped me with information I need as a first time car buyer."
We responded:
"Thank you for your kind words! We're glad to hear that our team was able to provide you with the information and support you needed as a first-time car buyer. It’s our pleasure to help, and we look forward to assisting you with all your insurance needs in the future!"
Profile photo of Guillermo García

Guillermo García

October 23, 2025

5  out of  5
rating by Guillermo García
"Crystal Es Buena ayudante!"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que Crystal ha sido una gran ayuda para ti. Agradecemos tu confianza y estamos aquí para apoyarte en todo lo que necesites. ¡Gracias!"
Profile photo of ashley

ashley

October 14, 2025

5  out of  5
rating by ashley
"So helpful! I’m so thankful to have great, kind, and patient people who help me with any questions I may have regarding my car insurance! I recently had help from Kaya and she went above and beyond!!!"
We responded:
"Thank you so much for your wonderful review, Ashley! We're thrilled to hear that Kaya and our team have been so helpful, kind, and patient with your car insurance questions. We appreciate your kind words and look forward to continuing to support you whenever you need us!"
Profile photo of Suzanne Chappell

Suzanne Chappell

October 9, 2025

5  out of  5
rating by Suzanne Chappell
"Spoke to Kaya who was so friendly and professional when I called. I've been with State Farm for over 30 years. You couldn't pay me to switch. A+"
We responded:
"We are so happy to hear that Suzanne! Thank you for your business! "
Profile photo of Corina

Corina

September 23, 2025

1  out of  5
rating by Corina
"Unprofessional and unwarranted comments when calling to cancel a policy."
We responded:
"Hi Marie, thank you for taking the time to share your feedback. We strive to provide excellent service to all our customers, and we’re sorry to hear about your experience. However, after checking our records, we were unable to locate your account under the name provided. It’s possible that your account might be under a different name, or perhaps this review was intended for another agency. We would be happy to help you locate your correct State Farm agent or assist you with any concerns you may have. Please feel free to contact us directly at (817)274-1324 or email me at ale@myagentale.net, so we can ensure you receive the support you need. Thank you again for reaching out, and we look forward to assisting you. Respectfully, Alejandra Palomera"